Last Updated: February 6, 2026
Welcome to Custom Lawns. These Terms & Conditions (“Terms”) govern your access to and use of our website and services. By accessing our website, requesting an estimate, or using our services, you agree to be bound by these Terms.
If you do not agree, please do not use our website or services.
1. Use of Our Website
You agree to use this website only for lawful purposes. You may not:
- Submit false or misleading information
- Attempt to interfere with website functionality or security
- Copy, distribute, or misuse website content
- Use the website for fraudulent or harmful activity
We reserve the right to restrict or terminate access for violations of these Terms.
2. Services
Custom Lawns provides residential and commercial lawn care and related outdoor services. Service availability may vary by location, season, weather conditions, and scheduling.
All estimates are subject to change based on:
- Property size
- Site conditions
- Additional requested services
- Changes discovered during service
We reserve the right to refuse service at our discretion.
3. Scheduling & Access
By scheduling services, you agree to:
- Provide safe and reasonable access to your property
- Secure pets and remove obstacles
- Clearly mark irrigation, wiring, or hidden hazards
We are not responsible for damage caused by unmarked or concealed items.
Missed appointments due to lack of access may be rescheduled and may incur additional fees.
4. Payments & Billing
Payment is due according to the terms provided on your invoice or estimate.
You agree that:
- Late payments may result in service interruption
- Outstanding balances may incur late fees
- We may use third-party payment processors
All sales are final unless otherwise stated in writing.
5. Cancellations
You may cancel or reschedule services with reasonable notice. Same-day or last-minute cancellations may be subject to fees.
Seasonal or prepaid programs may have separate cancellation terms disclosed at purchase.
6. No Guarantees
While we strive for excellent results, lawn and landscape outcomes depend on factors beyond our control, including:
- Weather
- Soil conditions
- Watering practices
- Pest pressure
- Customer maintenance
Therefore, results cannot be guaranteed.
7. Limitation of Liability
To the maximum extent permitted by law, Custom Lawns shall not be liable for:
- Indirect or incidental damages
- Loss of use or profits
- Property issues outside our reasonable control
Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.
8. Intellectual Property
All content on this website, including text, logos, images, graphics, and design, is the property of Custom Lawns and may not be copied or used without written permission.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.
10. Communications & Consent to Contact
By submitting your contact information through our website or otherwise communicating with us, you consent to being contacted by phone, email, or text message regarding:
- Estimates
- Scheduling
- Service updates
- Billing
- Customer support
- Promotions or special offers
11. SMS/Text Messaging Terms
You agree to receive informational messages and marketing messages (appointment reminders, account notifications, promos etc.) from Custom Lawns. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at staff@customlawns.com. You can opt out at any time by replying STOP.
Consent to receive text messages is not a condition of purchase.
12. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
13. Indemnification
You agree to indemnify and hold harmless Custom Lawns from any claims, damages, or expenses resulting from:
- Your misuse of the website
- Your violation of these Terms
- Your negligence or misconduct
14. Changes to Terms
We may update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised Terms.
15. Governing Law
These Terms shall be governed by and interpreted under the laws of the state in which Custom Lawns operates, without regard to conflict of law principles.
16. Contact Information
If you have questions regarding these Terms, please contact:
Custom Lawns
Email: staff@customlawns.com
Phone: (440)327-1467