Custom Lawns
Last Updated: February 6, 2026
Custom Lawns (“Custom Lawns,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, request services, or communicate with us online or by phone/text.
By using our website, you agree to the practices described below.
Information We Collect
Information You Provide Directly
When you request a quote, schedule service, fill out a form, or contact us, we may collect:
- Name
- Service address/property location
- Email address
- Phone number
- Service details or notes
- Any information you voluntarily submit
Information Collected Automatically
When you browse our website, we may automatically collect:
- IP address
- Device and browser type
- Pages visited and time spent
- Referring/exit pages
- General geographic location
This data helps us improve site performance and customer experience.
How We Use Your Information
We use your information to:
- Provide quotes and perform lawn care services
- Schedule appointments and send service updates
- Respond to inquiries and customer support requests
- Send billing or account-related communications
- Improve our website and marketing effectiveness
- Send seasonal promotions or service reminders (you may opt out anytime)
- Maintain security and prevent fraud
- Comply with legal obligations
Cookies & Tracking Technologies
Our WordPress website may use cookies and tools such as:
- Google Analytics for website traffic analysis
- Advertising or remarketing tools (when enabled)
- Form and scheduling plugins
Cookies help us understand how visitors use our site. You may disable cookies through your browser settings, though some features may not function properly.
Text Messages & Mobile Communications
If you provide your phone number, you consent to receive calls or text messages related to:
- Estimates
- Scheduling
- Service updates
- Account or billing notifications
Message and data rates may apply. You may opt out of marketing texts at any time by replying STOP.
Mobile Data Protection
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How We Share Information
We do not sell your personal information.
We may share information with trusted service providers only as necessary to operate our business, such as:
- Website hosting providers
- CRM or scheduling software
- Payment processors
- Email or communication tools
- Analytics providers
These providers may only use information to perform services for us.
We may also disclose information:
- To comply with legal requirements
- To protect our rights or safety
- In the event of a business transfer or sale
WordPress & Third-Party Tools
Our website is built on WordPress and may use third-party plugins or services to power:
- Contact/estimate forms
- Scheduling
- Analytics
- Security
These tools may process information according to their own privacy policies.
Data Retention
We retain personal information only as long as necessary to provide services, maintain records, and comply with legal obligations.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your data. However, no internet transmission is completely secure.
Your Rights & Choices
You may:
- Request access to your information
- Request corrections
- Request deletion (where legally permitted)
- Opt out of marketing emails or texts
To make a request, contact us using the information below.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children.
Third-Party Links
Our website may link to external websites. We are not responsible for their privacy practices.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
Custom Lawns
Email: staff@customlawns.com
Phone: (440) 327-1467